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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 14/01/2009 09:12:32
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ancucchi
Joined: 15/11/2007 11:24:03
Messages: 14
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ros-white.livejournal.com/ wrote:
ancucchi wrote:
After 30-40 seconds and 95% synchronization of 400 contacts done, the agent stop without message. So the syncrhronization of message never happen...
Ok, what we have, it seems that you're using GPRS (please correct me if I'm wrong). I guess that during first long sync you clicked refresh in web ui (did you?), so the second sync started and there's our problem in handling of such situations.
Today sync went Ok until you stopped Agent on the phone. Am I right?
The first time I used the wifi access point of my home network (ADSL 9 Mbit/sec) and I click refresh in webui ...
The second time I try a sync using the UMTS (3,5G) connection of my phone and after few second the agent was self shut down ...
So I don't understand if the sync was going good or fall...
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 14/01/2009 09:29:02
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ancucchi
Joined: 15/11/2007 11:24:03
Messages: 14
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Now I tried to sync my phone through my wifi-adsl...
I don't touch never my browser (firefox 3.05 on ubuntu 8.04).
I watched the percentual bar going slowly up to 94%... and the agent on my phone indicate about 10k received and 40K sent.
And suddenly the agent shut down...
PS
Yesterday to understand if the synchronization was going good or fall, I added a new item do my contacts (Z was the name and 111 the number). After the synchronization I find it on bloove webui and from webui i deleted it.
So appears the the synchronization of contacts work very good.
But the last SMS that bloove readed from my phone is dated 21 august 2008... and no one book mark was read from my phone...
I don't be able to delete the sms on bloove... and I have many other sms on my phone: can be that the reason of bad working of agent???
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 15/01/2009 00:09:20
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Tech_support
Joined: 19/10/2007 10:46:17
Messages: 440
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Thank you very much for clarification, we'll try to spot the problem. Yet another question how many contact groups do you have and how many contacts per group. What's the maximum value?
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 15/01/2009 00:34:40
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ancucchi
Joined: 15/11/2007 11:24:03
Messages: 14
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ros-white.livejournal.com/ wrote:Thank you very much for clarification, we'll try to spot the problem. Yet another question how many contact groups do you have and how many contacts per group. What's the maximum value?
I have few group of contacts (two or three, no more) with really few contacts in there...
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 04/02/2009 14:19:52
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Scarthie
Joined: 10/06/2008 17:12:48
Messages: 1
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Note that I have the same problem on my 6120c connected through 3.5g with 400+ contacts and no groups. I get to 98% then the phone application closes after 60 seconds or so. It has been this way for several months...
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 04/02/2009 20:31:39
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ancucchi
Joined: 15/11/2007 11:24:03
Messages: 14
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Scarthie wrote:Note that I have the same problem on my 6120c connected through 3.5g with 400+ contacts and no groups. I get to 98% then the phone application closes after 60 seconds or so. It has been this way for several months...
Now, I changed mu phone with a new Nokia e71 and all is good!
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 06/02/2009 00:15:30
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Tech_support
Joined: 19/10/2007 10:46:17
Messages: 440
Online
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Scarthie wrote:Note that I have the same problem on my 6120c connected through 3.5g with 400+ contacts and no groups. I get to 98% then the phone application closes after 60 seconds or so. It has been this way for several months...
Thank you for confirmation, it looks that this problem is not so rare. I'll look into it during this or next week,
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 06/02/2009 20:28:39
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Tech_support
Joined: 19/10/2007 10:46:17
Messages: 440
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Scarthie wrote:Note that I have the same problem on my 6120c connected through 3.5g with 400+ contacts and no groups. I get to 98% then the phone application closes after 60 seconds or so. It has been this way for several months...
Please download new version (it has the same version number: 16) and try.
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 07/02/2009 11:07:04
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winet05
Joined: 30/07/2008 21:14:42
Messages: 5
Location: Kampala, Uganda
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H i am having a problem with the new version version 16 and when i start up the bloove agent it starts to sync then brings up an error message saying "Display may be Temporarily incomplete Memory Full" yet the previous version was working fine without a problem..
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![[Post New]](/en/forum/templates/default/images/icon_minipost_new.gif) 07/02/2009 15:53:48
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Tech_support
Joined: 19/10/2007 10:46:17
Messages: 440
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winet05 wrote:H i am having a problem with the new version version 16 and when i start up the bloove agent it starts to sync then brings up an error message saying "Display may be Temporarily incomplete Memory Full" yet the previous version was working fine without a problem..
Try to reboot your phone and try again. Let us know if problem still occurs. To be honest, there weren't such changes in new version to trigger this strange behavior, so we need additional info.
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