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Contacts contain pictures  XML
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osavasci



Joined: 23/01/2008 07:53:39
Messages: 1
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I use sony ericsson P990i
Generaly I have no problem to work with bloove. But contacts contain picture can not be loaded from phone during edit. Page gives an error and no edit page opens. Loading sign stil on the screen.
Admin



Joined: 10/08/2007 15:21:55
Messages: 199
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Thank you for the report. Problem is repeatable and we will fix it.

Thanks,
Mike Noskov
[Email] [WWW]
Admin



Joined: 10/08/2007 15:21:55
Messages: 199
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Fixed!

Thanks,
Mike Noskov
[Email] [WWW]
artus



Joined: 10/07/2010 03:18:04
Messages: 1
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Unfortunately there still is a problem. I tried to synch HTC Polaris with Nokia E72. I uploaded contacts and after many problems put some of them to Nokia. The process was very slow and failed many times with time out. After several hours of trying I have noticed that the problem is with the contacts with pictures. I removed them on the web page and all went fine. Lost several hours unfortunately and got angry a bit...

By the way - I can't understand why there is no option of copying from a phone to archive and from archive to the phone. The contacts are very sensitive data and I almost lost them. I would prefer to choose btw. moving and copying.

BR,
Artur
Tech_support



Joined: 19/10/2007 10:46:17
Messages: 404
Online

We're sorry for inconvenience. Thank you for feedback. Please see my answers inline.
artus wrote:Unfortunately there still is a problem. I tried to synch HTC Polaris with Nokia E72. I uploaded contacts and after many problems put some of them to Nokia. The process was very slow and failed many times with time out. After several hours of trying I have noticed that the problem is with the contacts with pictures. I removed them on the web page and all went fine.

This is another problem that doesn't related to described in this topic. It's specific to some Windows Mobile phones. We're looking into it and we'll provide a fix very soon (it's also very annoying one of our colleagues who found it). As temporary solution you can remove picture from your Windows Mobile contacts and then copy them. (Anyway you managed to copy them without our advices )
artus wrote:
By the way - I can't understand why there is no option of copying from a phone to archive and from archive to the phone. The contacts are very sensitive data and I almost lost them. I would prefer to choose btw. moving and copying.

The reason why there's only moving is to avoid contact duplication. We thought that archive is only for unused contacts. But I agree that in your case it would be helpful. Thank you again for feedback and if you want please contact us to support@bloove.com and we'll add two free months to your account just to resolve this temporary inconvenience.

Thank you,
Rostislav



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