Messages posted by: Tech_support

caranibieros wrote:I suggested if notification by email it may be useful
I already upgrade my bloove agent, but after i login into bloove webbase member area, it shown notification error, and header said " service is not available"
Please response

I've just checked it: everything is working fine. Could be temporary Internet connection problem.

andi_indra_k wrote:
Also I received a sms in my Nokia E90 cellphone from (+447797990997) that says

Agent can't start on activation SMS if you installed SMS interception programs or due to specific configuration of your phone. We provide free credits to check if this feature is working for your phone.

andi_indra_k wrote:
1. My Credit balance already less that before
2. An (OFFLINE) appear beside the picture of Nokia E90 phonecell doesn’t change into (ONLINE)
3. I still cannot send a massage / make a phone call and do an automatice sycronize via internet connection
4. Does it true this programs can erase and send a massage via internet connections? If it’s true would you tell me how?
5. Is there is an online costumer service please let me know?? So i can communicate on line..

We can prepare special debug version to find the problem why activation SMS doesn't work in your case. As I said before we provide free credits to check if this feature is working for your phone.

I don't understand your other questions, to send or manage SMS just start Agent on the phone (phone call is initiated on the phone so you have to have this phone with you, sms sending is working fine even if you forget the phone in some other place). We provide email support, support via Complaint form and via forum as you can see.

And please do not post the same message several times.

rere258 wrote:I use: Sony Ericsson W810i series.
I've downloaded and run the application, but I get an error message:
- Not enough permissions granted. Choose Info to open Help page. Not granted: Internet access (socket: -1).

then I open the info page, but only a step to run the application that I found.
so can you help me ?
Thanks advance

Installation instructions for SonyEricsson W810i

Agree with all requests and warnings. After install you will need to grant access to the network and your contacts for the Agent to work properly prior to running the application.

Process is as follows:

Open Organizer/File manager/Applications
Select "Bloove Agent"
Select "More/Permissions" and set Internet access to "Never ask".
Repeat "Never ask" setting for Read user data and Write user data.
If your phone allows you to do so, set "Never ask" to Messaging as well.

caranibieros wrote:Is there new update or maintenance? My last sync is yesterday night. Today i've not retrieve any sync status

Yes, we have updated Android and Symbian versions, you should find appropriate sms in Inbox on your phone.

New features: phone log export to Excel and ability to select several contacts in web interface and send sms to them.

There are no plans for new updates in the following month.

chaikhosi wrote:So I've installed Bloove and backed up my contacts from my old K800i, but I can't see how to backup my txts. Is that a premium feature, or does it just not work on such an old phone?

SonyEricsson K800i is J2ME based phone, so neither SMS nor call log sync is supported.

Please take a look at supported features for SonyEricsson K800i

yudha31 wrote:kenapa nomor HP ku tidak bisa di aktivasi jadi agen?

Please your phone number to support@bloove.com and we will check.

andri_39 wrote:Mohon bantuan agen bloove gbisa auto syncron padahal parameternya always allowed smua kecuali auto sync diminta ask only fist time.mohon bantuan gan.

Nokia X2-01 is J2ME based mobile phone so Auto Sync is not supported please take a look at supported features for Nokia X2-01

andi_indra_k wrote:Untuk langganan berbayar, apakah pembayarannya bisa dilakukan dengan ATM? Tidak dengan menggunakan credit card?

It is possible to pay via Wire Transfer, but only for one year period. Please choose Wire Transfer as payment method on https://www.plimus.com/jsp/buynow.jsp?contractId=2788706 and follow the instructions.

andi_indra_k wrote: Untuk membuat HP tersebut online (synchornise) apakah bisa dilakukan via jaringan internet, tanpa harus mengaktifkan program yang terinstall..

What is your phone model? For Symbian S60v3 and Android based phones you can remotely start Agent.

Click on offline phone icon. SMS is sent to provided phone number so mobile phone should be turned on, available in cell network and can accept incoming SMS. To send activation SMS from web interface you simply need to purchase message credits. Each activation SMS costs one credit. SMS is not stored in Inbox folder.

20 SMS credits cost $5 (no subscription needed). 10-200 free credits will be added to your account each billing cycle depending on which Paid Plan you have already.

Also, to help you to test this new feature we are adding 2 free credits to each account.

Onasweet wrote:Cara mengetahui ID hp yg gak bisa di install bloove gma?

I'm sorry I don't understand your question, please take a look at Bloove FAQ

caranibieros wrote:no its fine now
i dont know why its happened
if you can create opera mini sync its really great for me , my android is rooted froyo
thanks

If you have rooted phone, you can help us. Could you send content of /data/data/com.opera.mini.android to us?

caranibieros wrote:after autosync running well properly, its stopped again in with last autosync at 22.00 7+ GMT
is there any upgrade again?
where i can get notice in this forum when upgrade available so i can running manually from my galaxy 5,
thanks for response

There is no update. Usually we send new version notification by email and Bloove Agent creates SMS in Inbox if it detected that upgrade is required during auto sync. Yes, there are missing syncs, possible reasons are: phone was in roaming, phone was turned off, phone couldn't connect to Internet, phone was in fast boot mode (specific to Android). So please try start Agent manually, if it works then schedule auto sync again. If the problem occurs again we'll prepare special debug version for you.

blakasuta wrote:
SMS and call history is not supported for J2ME based mobile phones, what is your phone model?
nokia 2730 classic & nokia C3

They are both J2ME based phones, supported features for Nokia C3-00 and supported features for Nokia 2730 classic

blakasuta wrote:

9. How do I view the message and call log history for specific contacts?
A small blue balloon is displayed near the contact name if there is a message or call history for it. Click on this balloon to see the history.

ada yang bisa kasih tau balon biru ini dimana tempatnya...kok saya cari2 gak ada...
apa ada yang salah sama instalasi saya...
kalo bisa SS nya...trims

SMS and call history is not supported for J2ME based mobile phones, what is your phone model?

CBudzyn wrote:I frequently need to text 80+ people to inform them of events with only a few hours notice and my issue is that my android upgraded to ICS and now my group messaging does not work on Handcent. I was wanting to upgrade my bloove account to fix this problem.
Some questions i have include the limits of group texting on bloove that come with the $60/year membership. Delivery speed of the texts. And reliability.
If someone could please answer get back to me about this i would greatly appriciate it.
-Thanks

Bloove uses your mobile phone to send sms so actual speed and cost depend only on your mobile phone and your operator. We're going to add ability to send group messages without mobile phone using sms gateways.

So now we have two options:

1) we can temporary enable group messaging feature for your account, you will test it and decide if you want to buy basic plan;

2) you will be our beta tester for group messaging via sms gateways, you will get basic plan for free (you still have to pay for each sms but for discounted prices) but we'll ask a lot of questions about your use cases and first question is what is the most common destination country for your sms and what price per sms you expect to pay.

caranibieros wrote:i already upgrade bloove in my galaxy 5 phone, and still wont sync, just sync 2 new message
i try to using start agent feature by sms, and still now working

You left Bloove Agent running on your mobile (started from phone UI) so it didn't start scheduled sync and just sent new incoming sms. Scheduled sync is started only if Bloove Agent is not running on the mobile phone.