• 1. What is it?

    Bloove is an online phone management service. With Bloove you can edit address book contacts and speed dial settings, initiate calls, work with messages and logs - all from your favorite browser. It is like PC Suite for the web.

  • 2. Why would I need it?

    Bloove communicates with a mobile phone via wireless data connection: GPRS, EDGE, WCDMA, Wi-Fi etc. So, no cable, infrared or Bluetooth hardware are needed. You need to install Bloove Agent application on your phone, no installs are required on the desktop. You can manage your phone everywhere you have just a browser, without cumbersome desktop application.

  • 3. How much does it cost?

    Bloove offers free and paid usage plans. With the Free you can connect one mobile phone to you account, Contact Archive is up to 15 items and Message Archive is up to 100 items.

    Access to SMS via POP3 (Gmail, Outlook or other mail programs) and auto synchronization are avaiable for paid plans only.

    All other features are unrestricted: you can manage an unlimited number of contacts and messages on the phone, and there is no time limit - basic functions will be free forever. Please check detailed information about Bloove plans.

  • 4. How to Sign Up?

    Fill out simple Bloove registration form, install Bloove Agent and provide secure ID displayed by Agent.

  • 5. How to install Bloove Agent?

    Open http://bloove.com/m on your mobile. It will determine a compatible version for your phone automatically.

    For Symbian or Windows Mobile phones you will need to agree with all warnings and just run the agent.

    If you are using S60 3rd edition phone and upgrading Bloove Agent from the previous version, installer will create Bloove 2 entry in your Applications menu. It is a new version of Bloove Agent with autosync capabilities. After installer completes please uninstall previous version using App. Manager. Start Bloove 2, it will get new Agent ID. Then login to your account at www.bloove.com, under "Details" menu choose "Restore Bloove agent on this phone" and enter new ID.

    For J2ME you will need to grant access to network and your contacts for the Agent to work properly prior to running application. Access settings are specific to phone vendor, please see detail below.

    On Nokia phones open Application, choose Bloove Agent, choose Options/Application Access and set Communication/Network Access to Always allowed. Repeat Always allowed setting forData access/Read user data and Data access/Add and edit data.

    On Sony-Ericsson phones open Organizer/File manager/Applications, choose Bloove Agent, choose More/Permissions and set Internet access to Never ask. Repeat Never ask setting for Read user data and Write user data.If your phone allows you to do so, set Never ask to Messaging as well.

  • 6. What name should I fill out if I want to log in to Open ID tab on the home page of Bloove ?

    Generally, OpenID is just a convenient way to reuse your existing account on other site (of course if other other site supports such functionality). For details please refer to Wikipedia article.

  • 7. How to synchronize my mobile phone with Bloove?

    You need to start Bloove Agent on your phone, it will display progress indicator, and after successful syncing will say "Sync done" on your mobile. Also there's an sync progress indicator on web page (available after login).

    If you are a paid Bloove subscriber, you can setup automatic scheduled synchronizations. Please use Auto Sync tab under Details phone menu.

    On Windows Mobile phones you can use "Turn WiFi on" option to automatically activate wireless connection during sync. WiFi will be turned off automatically after sync. This may not work on some phones. For example there is known error in iPAQ Voice Messenger firmware saying "iPAQUtil does not match Model ID". In this case please do not use Turn WiFi on option.

  • 8. How to manage my contacts and messages on my phone via my browser?

    You need to start Bloove Agent on the phone and wait until phone is online on the web page, after that you will be able to manage (add, edit contacts, sms etc) your phone.

  • 9. How to view message and call log history for specific contact?

    Small blue balloon is displayed near contact name if there is message or calls history for it. Click on this balloon to see the history.

  • 10. How send SMS function is working?

    Server will send command to the agent, agent on the phone initiates sending the message on your behalf. Most J2ME phones require user confirmation to send SMS. Symbian phones will store the message in Sent folder, it is impossible for J2ME due to lack of API support.

  • 11. How to setup POP3 access to my SMS?

    Bloove provides read-only access to your SMS. First, enable it on SMS via POP3 tab in your Profile menu. In your mail client use mail.bloove.com as POP (Incoming) Server, provide username and password you entered on previous step, be sure to uncheck "Leave messages on server" option (messages will not be actually deleted in Bloove, required only to track if it is downloaded or not). If your mail client asks for email address, use any fictitious one like username@bloove.com - it will not be used actually, if it asks to verify address - please skip this step. If you mail client asks for SMTP (Outgoing) server - please provide any, for example smtp.googlemail.com, it will never be used.

  • 12. Do I have to keep Bloove Agent running all the time?

    Bloove Agent should be running only if your make changes to your contacts, do calls, send SMS etc. If Bloove Agent is not running, phone data will still be accessible in a browser in read-only mode.

  • 13. How much bandwidth does agent use?

    We are using our own optimized protocol between agent and server. It consumes about 20 Kbytes per hour in idle mode. Largest data transfer will occur on first connection, it is about 10 Kbytes per 100 contacts. Subsequent operations transfer only changed data.

  • 14. Is it secure?

    All agent-server and server-browser communications are encrypted using SSL.

  • 15. What phones are supported?

    All modern Symbian and J2ME phones from Nokia, Samsung and Sony Ericsson and Windows Mobile 6.0 based mobile phones. Message folders and messages archive are supported only for Symbian and Windows Mobile phones. Logs are supported only for Nokia and Samsung S60 phones and Windows Mobile based phones. You can find the detailed list of Bloove supported phones at our site.

  • 16. What browsers are supported?

    Firefox 2, Firefox 3, Internet Explorer 6, Internet Explorer 7, Opera 9. Other browsers may work but it is not tested. You may use it at your own risk and report experiences in our forum.

  • 17. How does sync with Google contacts work?

    Bloove performs two way contact synchronization with authorized Google account each time you synchronize your mobile with Bloove. Enable phones you want to synchronize on Google Contacts sync tab in your Profile menu.

    Bloove synchronize all contacts from your phone with all contacts in "My contacts" group in Google Contacts. All contact fields from mobile that are not supported in Google Contacts are passed as user defined fields for reference. Google Contacts (Gmail) system groups are not synchronized because it's not possible to edit or delete them.

    If contact or group was modified on mobile and in Google Contacts at the same time then mobile version of contact or group is used. For new contacts from Google Contacts (Gmail) Bloove is trying to find already existing contacts (that have the same email or phone number) on mobile and merge them to avoid duplicates.

  • 17. How does sync with Google contacts work?

    Bloove performs two way contact synchronization with authorized Google account each time you synchronize your mobile with Bloove. Enable phones you want to synchronize on Google Contacts sync tab in your Profile menu.

    Bloove synchronize all contacts from your phone with all contacts in "My contacts" group in Google Contacts. All contact fields from mobile that are not supported in Google Contacts are passed as user defined fields for reference. Google Contacts (Gmail) system groups are not synchronized because it's not possible to edit or delete them.

    If contact or group was modified on mobile and in Google Contacts at the same time then mobile version of contact or group is used. For new contacts from Google Contacts (Gmail) Bloove is trying to find already existing contacts (that have the same email or phone number) on mobile and merge them to avoid duplicates.